Shipping available in the United States only at this time.
Shipping to additional countries may be available in the future.

Packages are sent via USPS Ground shipping.

SHIPPING ADDRESS:
Buyer is responsible for ensuring accurate shipping address is indicated at time of placing order. Please notify us within 24 hours of placing order if address needs to be adjusted. We are able to adjust the shipping address if the order has not yet been marked as fulfilled. Please email order # & details to customer service. I try my best to reach out and confirm shipping details if an issue is indicated by USPS. Delays in response to contact may result in longer fulfillment windows based on product availability. Seller is not responsible for packages with errors in customer provided shipping address.

WHERE’S MY PACKAGE?:
Delays:
If you experience delays with your shipment from USPS, I recommend signing up for the emails and text notifications to track the progress of your delivery through USPS’s website by clicking on your tracking number provided in your fulfillment email. Some processing centers may experience delays due to weather related conditions or other factors, but tracking progress should update within a few business days.

If you experience delays of 7 days or more from the date the package was handed off to USPS, the customer may file a missing mail search request directly with USPS and notify our customer service.

Lost or stolen packages:
The customer may coordinate with their local post office to inquire about details for shipments that are marked as delivered and have not yet been received. I will assist as best I can but sometimes talking directly with your local postal workers may offer the most accurate information.

• Call/visit your local post office: Contact the local post office associated with the delivery address to ask for the GPS location of the final delivery scan to verify the correct delivery location. This is the most effective method for getting this specific information.

Damaged package/contents:
I thoroughly bubble wrap fragile products to ensure safe delivery; however if products arrive damaged from USPS, please email package photos, damaged product photos, order #, & details to customer service.

If you are expecting a thermal or solar nail polish in your package please avoid leaving exposed to heat or cold for a long period of time as this can impact formula efficacy. During warmer months I use a thermal bubble wrap to minimize extreme temperature impact on thermal and solar polishes. Seller is not responsible for product damage if packages are left out in extreme temperatures after delivery by USPS.

Shipping insurance coverage:
USPS shipments are insured up to $100. Orders over $100 have additional insurance purchased on the buyer’s behalf for the cost of goods purchased plus shipping costs. Details on shipment coverage can be provided on request.

Seller may be unable to process replacement orders at no cost for missing, lost, or stolen packages with USPS. If items are listed as out of stock at the time of request for a new order please email me and I will try my best to make a custom order to get your desired items should all materials still be available.